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North Carolina Is Working to Modernize Health Information Exchange

Since January, the North Carolina Health Information Exchange (NC HIE) has been in transition. As you may be aware, the North Carolina Health Information Exchange Authority (NC HIEA) was created in September 2015 to oversee and administer North Carolina’s HIE (NCGS 90-414.4). The legislation requires that as of February 1, 2018, all Medicaid providers must be connected to the HIE in order to continue to receive payments for Medicaid services provided. By June 1, 2018, all other entities that receive state funds for the provision of health services, including local management entities/managed care organizations, also must be connected.

The NC HIEA is committed to ensuring current and future participants experience a smooth transition. Currently, the NC HIEA is working diligently to onboard current NC HIE participants, and then will shift its focus to health care providers who want to connect for the first time.

Key transition dates:

  • Per legislation, NC HIE transitioned to the NC HIE Authority on February 29, 2016;
  • State law mandates all Medicaid providers to connect to the NC HIE by February 1, 2018, and all other state-funded health service providers to connect by June 1, 2018.

All current functionality will remain in place. Services provided by the existing NC HIE transitioned to the NC HIEA, and the services provided by Community Care of North Carolina (CCNC)/ North Carolina Community Care Networks (N3CN) remain with CCNC/N3CN. North Carolina’s goal is to ensure service is not interrupted for the providers, practices and citizens of North Carolina.

The NC HIEA is eager to listen to provider and stakeholder input, and maintain ongoing conversations with all participants. The NC HIEA would like to thank all providers for their willingness to work collaboratively with us to ensure their patients receive the most efficient and effective care possible.

Participation Agreements

The Participation Agreements for the North Carolina Health Information Exchange Network were distributed via email and the U.S. postal service to all providers who were previously connected via CCNC.  If you have questions or did not receive your Participation Agreement, please contact us via email: hiealegal@nc.gov or phone: 919-754-6912.

NC Health Information Exchange Advisory Board

The NC HIE Advisory Board has been established and appointments were finalized prior to the General Assembly adjourning its 2016 Short Session. The Board will provide consultation to the NC HIE Authority on the advancement and operation of the NC HIE Network and is expected to hold its first meeting in September.

Who We Are

The General Assembly of North Carolina established a state-managed Health Information Exchange Authority (NC HIEA) to oversee and administer the NC Health Information Exchange Network (NCGS 90-414.4). The NC HIEA is housed within the NC Department of Information Technology’s (DIT) Government Data Analytics Center (GDAC).

The NC HIEA operates North Carolina’s statewide health information exchange, a secure, standardized electronic system in which providers can share important patient health information. The use of this system promotes the access, exchange, and analysis of health information. The NC HIEA enables participating organizations to:

  • Save time and reduce paperwork
  • Facilitate more informed treatment decision-making
  • Improve care coordination, quality of care, and enable better health outcomes

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