Strategic Roadmap

NC HealthConnex: Our Three-Year Journey

Connecting Data, Improving Care


In 2018, the N.C. Health Information Exchange Authority created and approved its Strategic Roadmap for 2021. Over the past three years, NC HIEA has focused on the goals in the plan centered on:

  • Foundation
  • Exchange
  • Notifications
  • Population health and analytics

NC HIEA has completely modernized its health information exchange platform, NC HealthConnex, to ensure it can successfully accomplish its goals, provide enhanced capabilities and improve the user interface.

The pandemic has introduced new challenges for health care, especially access to care. In this time of crisis, NC HealthConnex has provided participants with valuable information about their patients and more complete health records to improve coordination across the care continuum.




2020 NASCIO Finalist for Digital Services: Government to Business


2019 SHIEC (now Civitas Network) Community Partnership Achievement Award for Hurricane Florence response