Notices and Alerts

Current Notices

Tab/Accordion Items

Notice: The Atrium Health data connection is back to full capacity. The individual Atrium Health hospitals will be defined in the Facility Place of Service field under the Atrium Health organization in the notifications. As a reminder, Atrium Health is sending North Carolina mandated data for state funded services only and not all patient data.

Below you will find participants that we are actively working with to resolve any disruption(s) to their connection to NC HealthConnex. The purpose of this table is to keep NC HealthConnex participants informed of interruptions to data feeds.

Facility Name Facility Type Feed Type Status Next Steps
Advent Health Health System ADT, CCD Disconnected Development actively in progress.
Harris Regional Hospital (Westcare Health) Hospital ADT, CCD Disconnected Development actively in progress.
Haywood Regional Medical Center Hospital ADT, CCD Disconnected Development actively in progress.
Maria Parham Health Hospital ADT, CCD Disconnected Development actively in progress.
Swain Community Hospital (Westcare Health) Hospital ADT, CCD Disconnected Development actively in progress.

As a result of these temporary downtimes, other NC HealthConnex participants might experience missing data, or data fields they usually see in some of our outbound services. Examples of services that may be missing data from these facilities include NC*Notify (ADT alerts) and the Provider Clinical Portal.

Please reach out to hiea@nc.gov with any questions or concerns regarding the resolution progress or service degradation that you may be experiencing because of this temporary delay. This page is updated on a regular basis for your awareness. We appreciate your patience while we work diligently to keep us all connected.

The North Carolina Regulatory Reform Act became law (N.C.S.L. § 2023-137) in early October 2023. This law contains updates pertaining to the N.C. Health Information Exchange Authority that may impact your practice.

The new law has expanded the list of providers who are no longer required to connect to NC HealthConnex to include chiropractors. Chiropractors are still have the option to connect on a voluntary basis as full participants of the NC HIEA.

To learn more, please see our FAQ section regarding this issue.

Regularly scheduled maintenance on this website takes place on the third weekend of the month.