The N.C. Health Information Exchange Authority provides participants with tools and resources to navigate the NC HealthConnex Clinical Portal and utilize additional functionalities.

After signing a participation agreement, participants receive a welcome packet that provides valuable communications information. Upon completing the connection process, participants receive email information about training tools available to them.

Current NC HealthConnex participants can take advantage of quarterly Teletown Hall and Office Hours webinars that highlight different features of the portal and value-added features.