NC HealthConnex Helps Providers Access Records for Displaced Patients During Disaster Situations
September 2024 Update

NC HealthConnex Helps Providers Access Records for Displaced Patients During Disaster Situations

Author: Jessica Hagins

NC HealthConnex Helps Providers Access Records for Displaced Patients During Disaster Situations

As a reminder that during a hurricane or any weather emergency, health care providers participating in NC HealthConnex, North Carolina’s state-designated health information exchange, can connect to neighboring state and regional HIEs to support access to patient records in the event that displaced patients seek care in facilities from neighboring states.

NC HealthConnex supports bidirectional query and exchange of patient records with participation in the national eHealth Exchange Network. NC HealthConnex participants can use the clinical portal to query, view and exchange patient records, and access other features. Neighboring connections via the eHealth Exchange include:

  • East Tennessee Health Information Network (etHIN)
  • Georgia Health Information Network (GaHIN)
  • Georgia Regional Academic Community Health Information Exchange (GRAChIE)
  • MedVirginia
  • Veterans Health Information Exchange (VHIE), U.S. Department of Veterans Affairs and the U.S. Department of Defense joint health information exchange
  • Defense Medical Information Exchange (DMIX), U.S. Department of Defense

NC HealthConnex also enables the exchange of patient data with networks in 25 states through participation in the Patient Centered Data Home (PCDH)™ national network. This secure health data exchange initiative managed by Civitas Networks for Health notifies North Carolina providers when their patients receive out-of-state care.

To access these connections, members of your clinical team will need clinical portal credentials to look up patient health information. Please follow the instructions (Participant Account Administrator Reference Guide) to proactively request these credentials. If you have questions, contact the NC HealthConnex SAS Support Desk or NC HealthConnex staff.

Learn more ways NCDIT helps N.C. residents and other state agencies be prepared during potential disasters.