Mission, Vision and Guiding Principles

Vision: Link all health care providers across North Carolina enabling participants to access information to support improved health care quality and outcomes.

Mission: We connect health care providers to safely and securely share health information through a trusted network to improve health care quality and outcomes for North Carolinians.

Guiding Principles

Patient Centered. The NC HIEA will keep the patient’s best interest and protection of patient records at the center of decisions.

Transparent. As a public-facing entity beholden to taxpayers, the NC HIEA will communicate clearly and consistently on planning and operations as well as how data is being used and for what purposes.

Collaborative. The NC HIEA will provide a neutral, collaborative forum in which stakeholders can engage in conversations about health care exchange, define new technologies, and share best practices.

Neutral Party. The NC HIEA will develop a fair and equitable cost structure, based on an operations cost model, stakeholder, and Advisory Board input, that all parties – large and small – can afford. Currently, there is no cost to connect as the North Carolina General Assembly is committed to fully funding the NC HIEA to support health care reform.

Accountable & Efficient. The NC HIEA will develop a legal agreement that follows standards already set by the eHealth Exchange (i.e. DURSA) and as directed by the North Carolina General Assembly.

Supportive. The NC HIEA will support national and state health care agendas to reduce health care costs to the consumer.

Informative. The NC HIEA will educate with a sense of urgency the State’s requirement that health care providers who receive Medicaid payment for the provision of health care services must connect and submit data to the State-designated HIE, NC HealthConnex, by February 1, 2018, in order to continue to receive payments for Medicaid services provided. By June 1, 2018, all other entities that receive state funds for the provision of health services, including local management entities/managed care organizations, also must be connected.

Innovative. The NC HIEA seeks to link regional and private HIEs across the state to close gaps in care that exist in the state; pursue multi-tenant connections and EHR integration of all services to minimize workflow interruptions; and provide value-added services based on stakeholder input. Additionally, as directed by the State, the NC HIEA will serve as a Medicaid reform tool with the creation of a clinical data analytics warehouse that will provide a flexible toolset capable of providing analytics-ready data sets and value-added outbound services to legislators and participants.

Responsible Steward of Data. The NC HIEA takes its role as a steward of patient data very seriously and abides by the highest security standards as set by federal and state law. Additionally, the NC HIEA will perform regular audits to ensure compliance, follow data specifications standards already set by the eHealth Exchange, and strive to minimize the amount of data shared to what is required to provide safe, quality, and affordable care to patients.