Training & Tools

The NC HIEA provides NC HealthConnex participants with tools and resources to navigate the clinical portal and to utilize additional functionalities. Participants receive a Welcome Packet after signing a Participation Agreement. This packet provides valuable communications information. Upon completing the connection process, participants receive email information about training tools available to them. For current NC HealthConnex participants we provide quarterly Teletown Hall training videos that highlight different features of the portal and value-added features.