N.C. Health Information Exchange Authority New Strategic Initiatives

Roadmap 2030 Strategic Document Released

The NC HIEA recently released a strategic document outlining its 5-year plan for expanding NC HealthConnex services, supporting value-based care and public health, and achieving equitable, whole-person care for North Carolinians. Click this card to learn more about our planned initiatives.

Financial Incentives Available for HMS Early Adopters Program

We are seeking current participants who would like to become early adopters of two new use cases of NC HealthConnex, the state-designated health information exchange, Digital Quality Measures (dQMs) and Health-Related Social Needs (HRSN) screening. Your organization may be eligible for financial incentives for participation. Click this card for more information about the HMS Early Adopters Program.

Getting Started With NC HealthConnex

Current Participants & Users

NC HealthConnex: Improving Patient Care and Providers' Work

Medical providers from primary care to behavioral health describe how they use NC HealthConnex, North Carolina's state health information exchange.

Providers explain how NC HealthConnex helps them both deliver better patient outcomes and make their daily workflow more efficient.

Latest News

New Chatbot for the NC HIEA Website

A new chatbot is now live on the website to help you find the answers to all your NC HealthConnex questions! You can interact with the chatbot at the lower righthand corner of each web page. Visitors can ask any questions related to the NC HIEA or NC HealthConnex, and the chatbot will answer using information from the NC HIEA website. The chatbot cannot accept or display Personally Identifiable Information (PII) or Protected Health Information (PHI). If you have any questions or thoughts you would like to share with us regarding the new chatbot, click this card ot contact us at hiea@nc.gov.

Notices & Alerts

Action Needed to Resolve Potential State Health Plan Filter Issue

As you know, the payer for the State Health Plan changed from Blue Cross Blue Shield NC to Aetna on January 1, 2025. If you accept the State Health Plan and submit data to NC HealthConnex, it is important to update any filters you have in place to remain in compliance with the state mandate. We ask that you please update your filter to include all patients you see who are on the State Health Plan that are Aetna members. This will mean working with your EHR vendor to update this setting. Click this card to learn more.