Author: Jessica Hagins
Informing the NC HIEA of Material Organization/System Changes
This is a reminder to update the NC HIEA as soon as possible with certain changes that can impact how your data is sent to NC HealthConnex. A 30- to 60-day advance notice is ideal whenever possible.
Please contact the SAS Help Desk at HIESupport@sas.com or 919-531-2700 for any of the following situations:
- Data/security breaches
- Network changes
- Server migrations/changes
- Changes, upgrades or updates to your EHR, including code/code system changes for coded data elements or significant changes to how your data will be sent to NC HealthConnex
- Transitioning to a new EHR vendor
- Transitioning to an EHR instance shared with another organization, such as Epic Community Connect
- Changes to systems such as the Assigning Authority or Number Creation System. If you need more information on what this system is and how it works, please view this infographic.
Please contact the NC HIEA team at hiea@nc.gov with any of the following changes:
- Key personnel transitions (such as your Participant Account Administrator leaving and a new PAA being added)
- Personnel contact information changes
- Facility contact information changes
- Facility location changes
Remember that good, quality data begins with the data entry process during patient intake. View this infographic for tips and information on best data entry practices.