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NC HIEA & AHEC Resources

NC HIEA & AHEC Resources

The N.C. Health Information Exchange Authority (NC HIEA) and the N.C. Area Health Education Centers (NC AHEC) kicked off a formal partnership in late 2019 to serve health care providers participating in the state-designated health information exchange, NC HealthConnex. 

In addition to in-person and virtual trainings that can be scheduled with any of the nine AHEC regions, NC HIEA and NC AHEC are collaborating to build out a training library of go-at-your-own-pace video modules that will provide NC HealthConnex participants with valuable training and use cases to support adoption and utilization of the state-designated HIE.

We’re pleased to announce a series of video training modules:

  • Unpacking the NC HealthConnex Welcome Packet
  • NC HealthConnex: Participant Account Administrator Roles & Responsibilities
  • NC HealthConnex Clinical Portal Overview
  • NC HealthConnex Patient Education 
  • NC HealthConnex: Suite of Services to Support Improved Patient Care
  • How Does NC HealthConnex Support Meaningful Use & Promoting Interoperability?

Cartoon Nurse Raising Arms in Excitement

Accessing the Video Training

  • Participants can register here for Module 1, NC HealthConnex Overview. Registration is required to receive the link to Module 1. This training will last approximately 12 minutes.
  • Participants can register here for Module 2, Unpacking the Welcome Packet. Registration is required to receive the link to Module 2. This training will last approximately 10 minutes. 
  • Participants can register here for Module 3, PAA (Participant Account Administrator) Role and Responsibilities. Registration is required to receive the link to Module 3. This training will last approximately 20 minutes. 
  • Participants can register here for Module 4, Clinical Portal Overview. Registration is required to receive the link to Module 4. This training will last approximately 26 minutes.
  • Participants can register here for Module 5, Direct Secure Messaging Within the NC HealthConnex Clinical Portal. Registration is required to receive the link to Module 5. This training will last approximately 9 minutes.
  • Participants can register here for Module 6, Patient Education. Registration is required to receive the link to Module 6. The training will last approximately 10 minutes.

Using Adobe Flash

Adobe Flash is required by the software used to process your registration for the HIEA training courses. Test the Flash plug-in software on your computer or laptop.

Please also follow these instructions to ensure that you have Flash access enabled for your browser. We hope that you enjoy the NC HIEA training and your learning experience.

Google Chrome 
To enable Adobe Flash Player in Google Chrome, simply type "chrome://settings/content" into the address bar, and press "Enter." You will see a list of content settings. Find "Flash," and click it. If you want to enable Flash, ensure that the toggle is switched to the "on" position, and it displays "Ask first (recommended)," not "Block sites from running Flash." 

Microsoft Edge 
To enable Adobe Flash Player in Microsoft Edge, open it. Click the three dots in the top-right corner, and select "Settings." Click "Advanced" from the list of the left, and then under "Site settings," ensure that "Use Adobe Flash Player" is switched to the "on" position. 

Mozilla Firefox 
To enable Adobe Flash Player in Mozilla Firefox, click the three stripes in the top-right corner, and select the "Add-ons" option from the contextual menu. Now select the "Plug-ins" section on the left pane, and then select the "Ask to activate" or "Always activate" option. 

Safari 
Open Safari, and choose Safari > Preferences. Click the "Websites" tab, and scroll down to the "Plug-ins" section. Locate the Adobe Flash Player entry, and then click the check box to enable Flash Player. 

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For Providers

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  • Electronic Health Record Vendor Connectivity Report
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  • NC HIEA Policies
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Contact

N.C.  Health Information Exchange Authority
Mail Service Center 4101
Raleigh, NC 27699-4101
(919) 754-6912
hiea@nc.gov

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