Training & Resources The N.C. Health Information Exchange Authority provides NC HealthConnex participants with tools and resources to navigate the clinical portal and utilize additional functionalities. After signing a participation agreement, participants receive a welcome packet that provides valuable communications information. Upon completing the connection process, participants receive email information about training tools available to them. Current NC HealthConnex participants can take advantage of quarterly Teletown Hall training videos that highlight different features of the portal and value-added features. User Access Policies Read the user access policies for NC Health Connex. Need Technical Support? Email HIESupport@sas.com, or call 919-531-2700. Training Request Form Learn about training opportunities available for providers. Upcoming Training & Events Find documents by type, topic or keyword. Document Library Find documents by type, topic or keyword. NC HealthConnex Training Modules Access a training library of go-at-your-own-pace video modules for NC HealthConnex participants. NC HealthConnex Roadmap 2021 We detail five strategic areas for 2019-2021, the initiatives in each area and how we measure progress. Fact Sheets Onboarding User Guides Webinars & Teletown Halls Portal Release Notes NC*Notify Release Notes Behavioral Health Fact Sheet NC*Notify Hospital Fact Sheet Participation Agreements NC HIEA full participation agreement Submission-only participation agreement Full participation agreement – pharmacies Submission-only participation agreement – pharmacies Full participation agreement – health plans, PHPs, LMEs, and MCOs Emergency access participation agreement Welcome Packets NC HealthConnex Onboarding Packet and Technical Specifications NC HealthConnex welcome packet – submit only NC HealthConnex participant welcome packet Payer welcome packet NC HealthConnex Clinical Portal User Guide NC HealthConnex Onboarding Packet and Technical Specifications Participant Account Administrator Reference Guide COVID-19 Portal Quick Reference Guide NC HealthConnex Audit Reference Guide NC HealthConnex NC*Notify Quick Reference Guide NC HealthConnex Controlled Substance Reporting System (CSRS) Reference Guide March 2022: Teletown Hall: Closing Care Gaps March 2022: How to Connect to NC HealthConnex | Video Nov. 17, 2021: Teletown Hall: NC HealthConnex Clinical Portal Overview | Video May 2021: New CMS Health Information Exchange Bi-Directional Exchange Measure January 2021: How to Connect for Dental Providers | Video Aug. 26, 2020: What's New with NC HealthConnex? November 2021 Clinical Portal Release Notes December 2020 Clinical Portal Release Notes September 2020 Clinical Portal Release Notes July 2020 Clinical Portal Release Notes November 2019 Clinical Portal Release Notes October 2019 Clinical Portal Release Notes November 2021 NC*Notify 4.5 Release Notes
Training & Resources The N.C. Health Information Exchange Authority provides NC HealthConnex participants with tools and resources to navigate the clinical portal and utilize additional functionalities. After signing a participation agreement, participants receive a welcome packet that provides valuable communications information. Upon completing the connection process, participants receive email information about training tools available to them. Current NC HealthConnex participants can take advantage of quarterly Teletown Hall training videos that highlight different features of the portal and value-added features. User Access Policies Read the user access policies for NC Health Connex. Need Technical Support? Email HIESupport@sas.com, or call 919-531-2700. Training Request Form Learn about training opportunities available for providers. Upcoming Training & Events Find documents by type, topic or keyword. Document Library Find documents by type, topic or keyword. NC HealthConnex Training Modules Access a training library of go-at-your-own-pace video modules for NC HealthConnex participants. NC HealthConnex Roadmap 2021 We detail five strategic areas for 2019-2021, the initiatives in each area and how we measure progress. Fact Sheets Onboarding User Guides Webinars & Teletown Halls Portal Release Notes NC*Notify Release Notes Behavioral Health Fact Sheet NC*Notify Hospital Fact Sheet Participation Agreements NC HIEA full participation agreement Submission-only participation agreement Full participation agreement – pharmacies Submission-only participation agreement – pharmacies Full participation agreement – health plans, PHPs, LMEs, and MCOs Emergency access participation agreement Welcome Packets NC HealthConnex Onboarding Packet and Technical Specifications NC HealthConnex welcome packet – submit only NC HealthConnex participant welcome packet Payer welcome packet NC HealthConnex Clinical Portal User Guide NC HealthConnex Onboarding Packet and Technical Specifications Participant Account Administrator Reference Guide COVID-19 Portal Quick Reference Guide NC HealthConnex Audit Reference Guide NC HealthConnex NC*Notify Quick Reference Guide NC HealthConnex Controlled Substance Reporting System (CSRS) Reference Guide March 2022: Teletown Hall: Closing Care Gaps March 2022: How to Connect to NC HealthConnex | Video Nov. 17, 2021: Teletown Hall: NC HealthConnex Clinical Portal Overview | Video May 2021: New CMS Health Information Exchange Bi-Directional Exchange Measure January 2021: How to Connect for Dental Providers | Video Aug. 26, 2020: What's New with NC HealthConnex? November 2021 Clinical Portal Release Notes December 2020 Clinical Portal Release Notes September 2020 Clinical Portal Release Notes July 2020 Clinical Portal Release Notes November 2019 Clinical Portal Release Notes October 2019 Clinical Portal Release Notes November 2021 NC*Notify 4.5 Release Notes