Training & Resources The N.C. Health Information Exchange Authority provides NC HealthConnex participants with tools and resources to navigate the clinical portal and utilize additional functionalities. After signing a participation agreement, participants receive a welcome packet that provides valuable communications information. Upon completing the connection process, participants receive email information about training tools available to them. Current NC HealthConnex participants can take advantage of quarterly Teletown Hall training videos that highlight different features of the portal and value-added features. User Access Policies Read the user access policies for NC Health Connex. Need Technical Support? Email HIESupport@sas.com, or call 919-531-2700. Training Request Form Learn about training opportunities available for providers. Upcoming Training & Events Check our calendar for upcoming NC HealthConnex training and HIEA events. NC HIEA & AHEC Resources Find training, news and other resources from the NC HIEA and NC AHEC partnership NC HealthConnex Roadmap 2021 We detail five strategic areas for 2019-2021, the initiatives in each area and how we measure progress. Fact Sheets Onboarding User Guides Training Modules Teletown Halls Portal Release Notes Fact Sheets Behavioral Health Fact Sheet NC*Notify Hospital Fact Sheet Onboarding Participation Agreements NC HIEA Participation Agreement with Instructions NC HIEA Full Participation Agreement Submission-Only Participation Agreement Emergency Access Participation Agreement Welcome Packets NC HealthConnex Welcome Packet - Submit Only NC HealthConnex Participant Welcome Packet Payer Welcome Packet User Guides NC HealthConnex Clinical Portal User Guide Participant Account Administrator Reference Guide COVID-19 Portal Quick Reference Guide NC HealthConnex Audit Reference Guide NC HealthConnex NC*Notify Quick Reference Guide NC HealthConnex Controlled Substance Reporting System (CSRS) Reference Guide Training Modules To Access Video Training Module 1, NC HealthConnex Overview Registration is required in order to receive the link to Module 1. This training will last approximately 12 minutes Register Module 2, Unpacking the Welcome Packet Registration is required in order to receive the link to Module 2. This training will last approximately 10 minutes. Register Module 3, PAA (Participant Account Administrator) Role and Responsibilities Registration is required in order to receive the link to Module 3. This training will last approximately 20 minutes. Register Module 4, Clinical Portal Overview Registration is required in order to receive the link to Module 4. This training will last approximately 26 minutes. Register Module 5, Direct Secure Messaging Within the NC HealthConnex Clinical Portal Registration is required to receive the link to Module 5. This training will last approximately 9 minutes. Register Module 6, Patient Education Registration is required to receive the link to Module 6. This training will last approximately 10 minutes. Register Teletown Halls Aug. 26, 2020: What's New with NC HealthConnex? Portal Release Notes December 2020 Clinical Portal Release Notes September 2020 Clinical Portal Release Notes July 2020 Clinical Portal Release Notes November 2019 Clinical Portal Release Notes October 2019 Clinical Portal Release Notes
Training & Resources The N.C. Health Information Exchange Authority provides NC HealthConnex participants with tools and resources to navigate the clinical portal and utilize additional functionalities. After signing a participation agreement, participants receive a welcome packet that provides valuable communications information. Upon completing the connection process, participants receive email information about training tools available to them. Current NC HealthConnex participants can take advantage of quarterly Teletown Hall training videos that highlight different features of the portal and value-added features. User Access Policies Read the user access policies for NC Health Connex. Need Technical Support? Email HIESupport@sas.com, or call 919-531-2700. Training Request Form Learn about training opportunities available for providers. Upcoming Training & Events Check our calendar for upcoming NC HealthConnex training and HIEA events. NC HIEA & AHEC Resources Find training, news and other resources from the NC HIEA and NC AHEC partnership NC HealthConnex Roadmap 2021 We detail five strategic areas for 2019-2021, the initiatives in each area and how we measure progress. Fact Sheets Onboarding User Guides Training Modules Teletown Halls Portal Release Notes Fact Sheets Behavioral Health Fact Sheet NC*Notify Hospital Fact Sheet Onboarding Participation Agreements NC HIEA Participation Agreement with Instructions NC HIEA Full Participation Agreement Submission-Only Participation Agreement Emergency Access Participation Agreement Welcome Packets NC HealthConnex Welcome Packet - Submit Only NC HealthConnex Participant Welcome Packet Payer Welcome Packet User Guides NC HealthConnex Clinical Portal User Guide Participant Account Administrator Reference Guide COVID-19 Portal Quick Reference Guide NC HealthConnex Audit Reference Guide NC HealthConnex NC*Notify Quick Reference Guide NC HealthConnex Controlled Substance Reporting System (CSRS) Reference Guide Training Modules To Access Video Training Module 1, NC HealthConnex Overview Registration is required in order to receive the link to Module 1. This training will last approximately 12 minutes Register Module 2, Unpacking the Welcome Packet Registration is required in order to receive the link to Module 2. This training will last approximately 10 minutes. Register Module 3, PAA (Participant Account Administrator) Role and Responsibilities Registration is required in order to receive the link to Module 3. This training will last approximately 20 minutes. Register Module 4, Clinical Portal Overview Registration is required in order to receive the link to Module 4. This training will last approximately 26 minutes. Register Module 5, Direct Secure Messaging Within the NC HealthConnex Clinical Portal Registration is required to receive the link to Module 5. This training will last approximately 9 minutes. Register Module 6, Patient Education Registration is required to receive the link to Module 6. This training will last approximately 10 minutes. Register Teletown Halls Aug. 26, 2020: What's New with NC HealthConnex? Portal Release Notes December 2020 Clinical Portal Release Notes September 2020 Clinical Portal Release Notes July 2020 Clinical Portal Release Notes November 2019 Clinical Portal Release Notes October 2019 Clinical Portal Release Notes
